Video and image storage locations
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A. When using this product for Bluetooth-controlled shooting or video recording, images and videos will be saved in the phone's system gallery.
B. When using the internal recording function of this product, videos will be saved on the product's internal TF card and will not be stored in the phone's gallery.
Troubleshooting of phone overheating issues when connecting this product
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A. If there are too many apps running in the phone background, consider closing some of them.
B. When recording, the phone's camera, GPU (graphics processing unit), and CPU (processor) need to work together. During imaging or image processing, the phone experiences a high load and increased power consumption, which may cause some heating over extended use. This is a normal situation.
C. When recording and connecting to this product, power consumption increases, leading to heat generation. It is recommended to use this product to do screen recording.
D. When the screen brightness is set to maximum, the product may generate significant heat. Reducing the screen brightness can help lower the device temperature and extend battery life.
No sound from the phone when connected to this product.
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A. When using wireless screen mirroring, the phone sends both video and audio to the receiving device, so it is normal for the phone to have no sound.
B. You can connect headphones via the 3.5mm audio jack to monitor the phone's sound.
Abnormal Status When Recording High-Resolution Video
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A. iPhones may lag when recording in 4K due to hardware limitations.
B. For 4K recording, we recommend iPhone users use the “Blackmagic Camera” app.
C. Android phones can record in 4K or 8K without casting lag.
D. Compatible Android models tested with smooth performance:
Huawei: Mate, Pura, Nova, Pocket
Xiaomi: MIX, Number series (e.g. Xiaomi 14), CIVI
OPPO: Find N, Find X, Reno, OnePlus Ace
VIVO: X, S, Y, iQOO
Samsung: W, Z, Galaxy A, Galaxy C
Button Functions
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This product has four buttons:
Button 1: Short press – Take photo
Button 2: Short press – Mirror; Long press – Rotate
Button 3: Short press – Zoom screen (scale proportionally)
Button 4:
• When off: Short press – Power on
• When on: Short press – Adjust brightness; Long press – Power off
Overheating or Lag When Connected
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A. Too many apps running in the background can cause lag – close unused apps.
B. Recording uses the camera, GPU, and CPU, which increases heat and power usage — this is normal.
C. Casting while recording increases power consumption and heat — also normal.
D. High screen brightness increases heat; lowering brightness can reduce temperature and extend battery life.
No Sound on Phone While Casting
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During wireless casting, audio and video are transmitted to the receiver. No sound on the phone is expected.
Disconnection Issues
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A. iPhones may disconnect after 5 minutes of screen lock due to system settings.
Go to: Settings > Display & Brightness > Auto-Lock to extend lock time.
B. Ensure the device is properly connected (check the casting icon).
Huawei Devices Limited Function After Magnetic Mount
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Go to Settings > Accessibility > Smart Cover Mode, and turn it off.
Connection Issues
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A. Some phones may require a PIN to connect — check the PIN at the bottom of the connection screen.
B. If the device doesn't appear in the cast list:
1. Move away from other nearby devices and search again.
2. Restart the device and try again.
3. If still unsuccessful, insert a pin to press the reset button, reboot, and reconnect.