Use CP5 Ultra to solve the fault situation
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1. When using this product, there is a question about abnormal status when recording high-resolution videos with a mobile phone
A. Apple phones experience lag during 4K recording due to hardware limitations, which cause screen mirroring to lag during 4K recording
B. If Apple users have 4K shooting needs, it is recommended to use the "Blackmagic Camera" app for operation
C. Android phone 4K recording and 8K recording will not experience screen casting lag
D. The following are the tested and recorded normal phone series
Huawei: Mate, Pura, Nova, Pocket
Xiaomi: MIX, digital flagship (such as Xiaomi 14), CIVI
OPPO：find N，find X，Reno， One Plus Ace
VIVO：X，S，Y，IQOO
SANSUM：W，Z，Galaxy A，Galaxy C
2. Introduction to button operation of this product
A. This product has four buttons, and the functions from top to bottom are as follows:
Button 1: Short press the camera to take a photo control (in Bluetooth connection state); ---Circular button
Button 2: Short press to mirror;
Button 3: Short press to zoom in (to enlarge the full screen and display the actual size) Long press the mute function;
Button 4: In the shutdown state, press and hold for 1 second to turn on the device. In the startup state, press and hold for 3 seconds to turn off the device,
Short press to adjust backlight brightness, while the battery level display icon synchronously shows the battery level.
Combination key: Press the mirror key and photo key simultaneously for about 2 seconds to switch modes. The default mode for product startup is Mode 1 (in screen mirroring mode), which can be ignored by Apple users. This only solves the problem of switching to Mode 2 for Android devices that are not compatible.
3. Troubleshooting of overheating and lagging of the phone when connecting this product
A. Too many apps are opened in the background of the mobile phone, some apps can be exited appropriately
B. When shooting with a mobile phone, devices such as a camera, GPU (image processing unit), CPU (processor), etc. need to work together. During imaging or image processing, the phone has a high load and consumes a lot of power. Long term operation may cause certain heating, which is a normal phenomenon.
C. When shooting with a mobile phone and connecting to this product, the screen mirroring function will increase power consumption and heat generation is a normal phenomenon.
4. When the phone is connected to this product, there is no sound from the phone
A. It is normal for the audio, video, and image to be synchronously transmitted to the screen projector during wireless screen mirroring, and there is no sound on the mobile phone;
B. When playing videos in the album on Apple devices, the sound is turned off by default. You need to turn on the sound in the bottom right corner of the video playback interface;
C. Sound can be played externally through the projector.
5. Troubleshooting and solutions for disconnection situations
A. After the iPhone screen is locked and the standby time exceeds 5 minutes, the default settings of the iPhone will automatically lock the screen and disconnect. You can change the automatic lock time in the System Settings - Display and Brightness - Automatic Lock settings item
B. Check the screen mirroring status and whether the connection is successful.
6. Unable to connect to mobile phone
A. Due to differences in mobile phone versions and hardware, some phones may prompt for a PIN code to connect. The PIN code for this product is located at the bottom of the connection page after booting up;
B. If the product name cannot be found on the screen casting interface, the solution is:
1. There are many electronic devices nearby, just distance yourself and search again;
2. Power off and restart PaiPaiBao, and then restart the phone to refresh the system before reconnecting;
2C, Floor 2, Building 6, Longbi Industrial Park, No. 27 Dafa Road, Bantian Street, Longgang District, Shenzhen